More than .6 cc’s of Humigel crystals will reduce the ability of the humidifier to function. When there are too many crystals, the water stays suspended in the crystals, and will not evaporate through the fabric of the humidifier, and cannot humidify your instrument. After initially filling your humidifier with distilled water wait 10 minutes. When you look into the humidifier, it should look like clear small curd cottage cheese. If it doesn’t look this way, and you have standing water, you need to get a OH-4 Humigel™ Replacement Kit and replace the crystals. Each kit holds 6-8 refills. As long as you reseal the small zip lock bag inside the kit and leave the desiccant bag in place, the kit will last a long time. Without resealing and the desiccant bag, the crystals cake up with water absorbed from the air.
Most instruments only need seasonal humidification. Typically, the humidity drops in the fall and rises in the spring. When the spring arrives, we recommend that you remove the humidifier, wash all of the crystals out, and leave the cap loosely on the humidifier. If you do not remove the crystals and loosen the cap, the humidifier will shrink up, dry up and the crystals will stick together. In the fall, it is easy to damage the lining of the humidifier when trying to restore it to shape. The lining is only 1/1000th of an inch thick and can be damaged easily if it sticks to itself and the crystals, when the humidifier shrinks up and dries up if the lid is left on tight.